Privacy Policy

Last Updated: January 2025

1. Introduction

Quantum (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

Information You Provide

  • Account Information: Name, email address, password (hashed)
  • Payment Information: Credit card details (processed securely by Stripe)
  • Contact Information: Messages you send via our contact form
  • Legal Acceptance Records: Timestamps and IP addresses when you accept our terms

Information Collected Automatically

  • Usage Data: Pages visited, features used, time spent on site
  • Device Information: Browser type, operating system, device type
  • IP Address: For security and fraud prevention
  • Cookies: See our Cookie Policy section below

3. How We Use Your Information

  • To provide and maintain our Service
  • To process payments and manage subscriptions
  • To send transactional emails (account confirmation, password reset, etc.)
  • To send marketing communications (with your consent)
  • To respond to your support inquiries
  • To improve our Service and user experience
  • To detect and prevent fraud
  • To comply with legal obligations

4. Cookie Policy

We use cookies and similar tracking technologies to:

  • Essential Cookies: Required for site functionality and authentication
  • Analytics Cookies: Help us understand how visitors use our site
  • Preference Cookies: Remember your settings (e.g., dark mode)

You can control cookies through your browser settings. Disabling essential cookies may affect site functionality.

5. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Stripe (payments), Resend (emails), Vercel (hosting)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In case of merger, acquisition, or sale

We do NOT sell your personal information to third parties.

6. Data Security

We implement appropriate security measures to protect your data:

  • SSL/TLS encryption for data in transit
  • Hashed passwords (bcrypt)
  • Secure payment processing via Stripe (PCI compliant)
  • Regular security audits
  • Access controls and authentication

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

  • Account Data: Retained while your account is active
  • Legal Acceptance Records: Retained for 7 years for legal compliance
  • Payment Records: Retained as required by tax laws
  • Analytics Data: Aggregated data retained indefinitely

Upon account deletion, personal data is removed within 30 days, except where retention is required by law.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate data
  • Deletion: Request deletion of your data (“Right to be Forgotten”)
  • Data Portability: Receive your data in a portable format
  • Object: Object to certain processing of your data
  • Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, contact us at admin@quantumtradingpro.com.

9. GDPR Compliance (EU Users)

If you are in the European Union:

  • We process data based on consent, contract performance, or legitimate interests
  • You have the rights listed above under GDPR
  • Data may be transferred outside the EU with appropriate safeguards
  • You can lodge a complaint with your local data protection authority

10. CCPA Compliance (California Users)

If you are a California resident:

  • You have the right to know what personal information we collect
  • You have the right to request deletion of your data
  • You have the right to opt-out of the “sale” of personal information
  • We do NOT sell personal information

11. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it immediately.

12. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date. Continued use after changes constitutes acceptance.

14. Contact Us

If you have questions about this Privacy Policy:

  • Email: admin@quantumtradingpro.com
  • Support: admin@quantumtradingpro.com